About Taylor Arizona
Taylor Arizona
For nearly 70 years, Taylor Freezer Sales of Arizona® (Taylor Arizona™) has been empowering customers and communities across Arizona and beyond through enhanced commercial kitchen equipment, expertise and support. The company, operating as a distributor, supplier, wholesaler, and retailer all in one, defines achievement as hard-earned through a dedicated focus on customers’ success, quality in all areas, and being passionate about its purpose, mission, vision, and core values.
Taylor Arizona encourages you to look around while you’re out—in a coffee shop, restaurant, convenience store—you’ll be sure to find Taylor equipment serving folks throughout the Valley, across the nation, and beyond. Your purchase and ongoing maintenance are important. Feel confident that Taylor Arizona has you covered with its full-service capabilities.
Mission
To Build Trusted Relationships
The mission of Taylor Arizona is to build trusted relationships by providing extraordinary value through menu optimization and implementation. We do this by helping you increase efficiencies with your current menu, finding profitable new items to serve, or simply supporting you in keeping your equipment running properly to minimize down time.
Vision
To Provide the Best Equipment & Service
It is the desire of Taylor Arizona to be an invaluable trusted partner to Arizona’s foodservice companies in providing life’s gift of food and beverage.
Purpose
To Enhance Life’s Gift of Food & Beverage
Taylor Arizona is passionate about sustenance and seeks to help customers provide food and beverage to nourish, celebrate, share, and simply enjoy in a more effective and sustainable way.
Why Taylor Arizona?
Exceptional desserts. Inspired menus. Seamless back-of-house performance. Taylor Arizona believes in the “gift of food and beverage” and the critical role it plays in communities, allowing people to celebrate, share, and nourish. There is not just a need, but a responsibility to actively support commercial kitchens and related industries. That’s why Taylor Arizona has an unyielding commitment to ensuring access to quality equipment and product output, valuable market insight with personalized guidance, and ongoing support with best-in-class parts and certified service. With innovative solutions and dedicated service, Taylor Arizona is your local resource to help you thrive in today’s evolving foodservice industry.
Values
Proudly Serving Three Types of Customers
- Internal Customers: Fellow employees at Taylor Arizona
- External Customers: The restaurant operators Taylor Arizona supports along with their guests
- Manufacturers: The trusted brands Taylor Arizona represents and service partners they support
Guiding Questions
Everything at Taylor Arizona is guided by two questions. Employees are to ask themselves these questions throughout the day, as they make decisions, as they interact, as they evaluate.
- How do we make it easier to be a customer of Taylor Arizona?
- How do we continuously improve our customers’ experience?
These questions push Taylor Arizona to differentiate itself, to honor its commitments, and to strengthen partnerships.
Core Values
Own the Customer Experience
What we do matters. Our equipment and service support industry leaders like Costco, McDonald’s, Dutch Bros, Chick-fil-A, and other great brands—together serving over 150,000 customers every day or 55 million people per year. Every installation, every repair, every interaction shapes how those customers experience Taylor Arizona. We each own that responsibility, and our actions set the tone for lasting relationships.
Be Customer Obsessed
We understand the privilege and importance of our role in our customers’ success. Whether it’s a joyful family ice cream outing or a frozen beverage after a hard day’s work, our work directly impacts lives in meaningful ways. Our obsession is not just with service—it’s with ensuring every partner succeeds in their mission to feed and delight people.
Be Curious
Growth comes from curiosity. We ask questions, challenge assumptions, and seek to understand our customers’ businesses and environments more deeply. Curiosity sparks conversations that lead to new ideas, better processes, and innovative solutions that drive both our success and our customers’ success.
Ask for Guidance
We believe in collective strength. Asking for guidance is not weakness—it’s a sign of commitment to growth. By leveraging the knowledge and experience of our team, we become stronger together. Vulnerability, collaboration, and a willingness to learn elevate both individuals and the company as a whole.
Do the Right Thing—Always
Integrity is non-negotiable. Doing the right thing means making the call late on a Friday night when a customer needs us, recommending the equipment that best fits their needs even if it means a smaller sale, or proactively communicating when challenges arise. These moments of integrity separate Taylor Arizona from competitors and define our reputation.
The Taylor Arizona Commitment
These values aren’t just words on paper—they are the standards Taylor Arizona holds itself to every day. By living them, Taylor Arizona ensures it is a place where employees thrive, customers succeed, and manufacturers trust it as a true partner.