We believe wholeheartedly in our purpose, mission, and vision but also realize that it is too easy to say one thing and do another. It takes great people to make a difference and to help us achieve our mission of helping our customers optimize their menus. Over the past 58 years we have been working diligently to assemble a fantastic group of people that subscribe to our PMV, have a passion for foodservice, and want to serve our customers. Our customers have put their trust in our beliefs and the people we have in place to make it happen.
General Manager, Co-President
Steve purchased Taylor-Arizona in December 2012. Steve has ownership in two other distributorships and brings a tremendous amount of experience to the Taylor-Arizona. He has over 39 years in the industry and prides himself on his results-oriented management style, strategic partnerships, and effective alignment with and support of key business initiatives. Steve thrives on navigating high-performing teams through changing business strategies with clear focus on the customer. He is passionate about our purpose, mission, and vision in everything we do at Taylor of Arizona. This is the key to our success as we continue to build our world class food service equipment distributorship. “I believe that we are true partners with our customers and helping them be successful, we in-turn, are successful.”
Vice President of Sales and Marketing
Jim Neil is a Principal with DSL Northwest and oversees all equipment sales. Jim is a 24-year veteran to the foodservice industry, having spent the majority of his career as the President and co-owner of JG Neil and Company, a leading foodservice agency in the Pacific Northwest. Jim has been helping independent restaurant operators and chain accounts in the Pacific Northwest develop and deliver creative menu options as well as source the finest ingredients for their operations. When not working with customers, Jim can be found on the soccer, football or lacrosse fields as a coach or cheering parent.
Tony has 20+ years experience working at various levels within facilities maintenance, foodservice and construction, and has served large corporate and small single owner operator customers in all 50 states and most of Canada. He takes pride in guiding and training technicians to always work to the best of their abilities, and to deliver the utmost customer service experience. His goal is to maximize equipment uptime to help partners (customers) best serve their guests. In his free time, Tony enjoys spending time with his dogs, house remodel projects, camping and many outdoor activities.
Customer Service Manager
Chris has 18 years in customer service and spent the last 15 years working to successfully resolve unique customer concerns. Chris overseas the Service Coordinators, Equipment Installation and Customer Service areas. He prides himself in doing what is right and putting himself in the customer shoes to fully understand their concerns. He is always looking at ways to improve a process and consistently works with the executive team to make sure the customer is put first. When he is not at the office he enjoys spending time with his son and cheering on his daughter at high school cheer competitions. He is not shy to roll up his sleeves at the office or at home to help get something fixed for his customers or his family.
Willie is a 20-year Taylor-Arizona employee. His responsibilities include managing dispatching of service calls, scheduling of equipment installations, administration of service contracts and the parts department. Willie takes pride in ensuring we have the right parts in stock in both the parts room and the trucks to ensure low wait times for parts.
Sheila Martin is the Controller for Taylor of Arizona. and oversees all the accounting and administrative functions of the company. Sheila has a BS in accounting and over 25 years of accounting and administrative experience. Sheila and her team support the customers, operations and sales department of Taylor of Arizona. Her understanding of all the processes of the company allows her to see all sides of the business and the customer’s needs in order to provide the best support possible.